How do I get an appointment?

You can refer using the following options below or you can ask your GP to refer you.

What happens next?

You will be offered an appointment for a telephone assessment usually within 5 days of you or your GP contacting us. In some circumstances a face to face assessment may be more beneficial to you. We can see you in your GP practice or at a central location in Stockton, Middlesbrough, Hartlepool or Redcar.  

The assessment usually takes around 20-30 minutes and we will ask you questions about you and your support networks, the difficulties that you are experiencing and what your expectations are from therapy.  This is to help us determine which support is best for you. We take your confidentiality very seriously and this will be discussed with you in more detail at assessment. Following your assessment you will be placed on a waiting list for therapy to commence.  

How long will I wait?

We aim to provide you with a date to start your therapy within 28 days and will try to accommodate your needs around best times and venues. Depending upon when and where you can attend for your appointments will affect how long you will have to wait. Whilst you are on our waiting list, there is a range of support available which may help to reduce the severity of your symptoms before your therapy begins.  This may include telephone support, self-help techniques and availability of one-off information sessions. This contact also helps us to understand better if your circumstances change whilst you are on a waiting list.

Once an appointment is available you will be informed of the date, time and place of your appointment.  It is vital that you let us know if you cannot make this appointment.  You will be allocated a therapist who will work with you throughout the course of your therapy.

Please click on the following link for information about other services and waiting times for assessment and treatment

How long does therapy last for?

Therapy is tailored to suit your needs however in our experience usually lasts between 6-8 sessions. However, some people feel that they have overcome their difficulties in 3 or 4 sessions and some may need longer term support.  We will review your therapy at each session using a simple tool so that we can be sure that therapy is working for you.