What is the Alliance Hub?
The Alliance Hub is a digital wellbeing space designed to support mental health and emotional wellbeing at work. It brings together trusted, evidence-based resources and clear pathways into further support all in one place.
It’s designed to be practical, accessible and person-centred, rather than overwhelming or prescriptive.
Who is the Hub for?
The Hub is for organisations that want to offer meaningful mental health support to their people, without relying on generic or tick-box solutions.
It’s also designed with employees in mind, giving them access to support they can use privately, at their own pace.
Is the Alliance Hub the same as an EAP?
No. The Alliance Hub is not a call-centre EAP.
It focuses on prevention, early engagement and self-directed support, while offering clear pathways into Alliance Plus services when further help is needed. Many organisations use the Hub alongside other provision.
How do people access the Hub?
Access is provided through an organisation’s subscription to the Hub. Employees receive simple login details and can access the Hub across devices.
Is the Hub confidential?
Yes. Individuals can access the Hub confidentially and privately. Usage is not shared with employers at an individual level.
Can people use the Hub in their own time?
Absolutely. The Hub is available 24/7, allowing people to access support when it suits them, whether that’s during the working day or outside of it.
Are sessions live or recorded?
The Hub includes a mixture of live awareness sessions and on-demand content, giving people flexibility in how they engage.
Does the Hub replace our existing wellbeing provision?
Not necessarily. The Hub is designed to complement existing provision and reduce fragmentation by providing a clear, trusted place to signpost staff.
What kind of content is included?
The Hub includes:
- Self-help learning modules on topics such as anxiety, sleep and emotional regulation
- Video and audio resources, including guided meditations and breathing exercises
- Live and on-demand awareness sessions on relevant mental health topics
- Clear signposting into further support where appropriate
Content is grounded in clinical expertise and designed to be accessible and practical.
How do organisations encourage engagement?
Alliance provides rollout materials and guidance to help HR and wellbeing leads introduce the Hub internally. This includes templates, messaging support and suggestions for ongoing promotion.
Is there any reporting or insight?
At present, the Hub provides high-level engagement insight to help organisations understand usage trends, while maintaining individual confidentiality.
What happens if someone needs more support?
The Hub includes clear referral pathways into Alliance Plus services, making it easier for people to access further support when needed.
Are there discounted services for Hub members?
Yes. Organisations that subscribe to the Hub receive discounted rates on selected Alliance Plus services (up to 15%, depending on the service).
How long does it take to set up?
Setup time varies depending on organisational size and requirements. This is discussed as part of the onboarding conversation.
How is pricing worked out?
Pricing is based on the number of employees, using a banded structure. Final pricing is confirmed following a short discussion about your organisation’s needs.
What’s the next step if we’re interested?
The next step is usually a short walkthrough or conversation, where we can show you the Hub, answer questions and explore whether it’s the right fit for your organisation.
