The postholder will support the Admin Lead in the delivery of an efficient administrative support service. The post holder will offer administrative support to the CYPF service and provide a first point of contact to CYPF accessing the service. They will also assist the Admin Lead in managing the CYPF database (IAPTUS) and the submissions of monthly data to the Children and Young Peoples Services Data Set via NHS Digital. This role is based at our offices in Billingham however there may be a requirement to provide cover at our other locations in Teesside for example to cover absence.
Main duties of the job
- To support the Admin Lead with the day to day running of the administration service
- To take minutes of meetings when required
- Be a point of contact for team queries when the Admin Lead is unavailable.
- To provide efficient, accurate and timely administrative support to all team members including ensuring appropriate maintenance of the services Access Data Base, taking messages as appropriate, and dealing with confidential information.
- To enter clinical and other data onto the Clinical Database (IAPTUS) in accordance with agreed procedures and guidelines.
- To manage supervisor alerts on the clinical database (IAPTUS) and liaise directly with service leads/managers.
- To ensure a professional customer focused service is always maintained with excellent communication.
- Any other duties that may be required to facilitate the smooth and efficient running of the administrative function of the service.
