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Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North East region. We are accredited as an Approved Provider of Psychological Therapies to NHS Tees.

Senior Administrator

Salary: £21,500 to £24,000 a year Pro Rata to Hours Worked

Contract: Permanent

Working Pattern: Full-time, flexible working

We are looking for an experienced administrator to join our existing admin team in a Senior position.

You will support the Lead Administrators in the delivery of an efficient administrative support service to Impact on Teesside. This will include assisting with the day to day running of the administration team by producing rotas to ensure the workload is efficiently covered, assisting with training and support of the admin team, and liaising with Leads to highlight and problem any potential issues with processes and procedures. You will also line manage a small team with support from the Lead Administrators.

Main duties of the job

Alongside your senior responsibilities, you will deal directly with people contacting the service and provide admin support to the team of therapists. You will also assist in providing an efficient appointments administration service by assigning appointments for new patients to the service. You will be the point of contact for referral and first appointment telephone enquiries and any other duties relating to the referral or appointment booking process.

You should have an NVQ Level 2 in Administration/Business subject, and a good understanding and experience of working with database systems. Computer literacy is essential as you will be expected to input information onto a clinical database. 

This position will be based at our Redcar office within Redcar Civic Centre. Hours of work will be 3 days 8am-4pm and 2 days 12pm-8pm, with flexibility required to cover periods of holiday and sickness.

Salaries will be based on £21,500 per annum.

Closing date for applications: Sunday 11th December 2022

Interviews will be held: Friday 16th December 2022

You must have full right to work in the UK as we are currently unable to offer working visa opportunities.


Administrator/Receptionist

Salary: £19,305 a year pro rate to hours worked

Contract: Permanent

Working Pattern: Part time

Location: Stockton on Tees

We are looking for an experienced administrator/receptionist to join our existing admin team.

As a front-line member of this team, you will deal directly with people contacting the service and provide admin support to the team of therapists. You will also assist in providing an efficient appointments administration service by assigning appointments for new patients to the service. You will be the point of contact for referral and first appointment telephone enquiries and any other duties relating to the referral or appointment booking process.

20 HOURS PER WEEK

Monday, Tuesday, Wednesday 2.45pm-8pm and Thursday 3.45pm-8pm. Please only apply if you can work these required hours.

Main duties of the job

The ability to work both independently and with direction is a necessity; experience of the patient management system IAPTUS would be advantageous however full training will be provided.

You should have an NVQ Level 2 in Administration/Business subject or substantial relevant experience and have a good understanding and experience of working with database systems. Computer literacy is essential as you will be expected to input information onto a clinical database.

You will be required to cover the main reception desk as part of your role providing a courteous and efficient reception service for people visiting the building and responding to incoming telephone calls.

This position is based at our Stockton office 20/24 Yarm Road, Stockton-on-Tees, TS18 3NA.

Salaries will be based on £19,305 per annum pro rata to hours worked.

Closing date for applications: 1st December 2022

Interviews will be held on: 6th December 2022

You must have full right to work in the UK as we are currently unable to offer working visa opportunities


Senior Psychological Wellbeing Practitioner – Long term health condition

Salary: £30,000 to £31,500 a year pro rata to hours worked

Location: Teesside

Contract: Permanent

Working pattern: Full time, part time, flexible working

We are currently recruiting for a Senior Psychological Wellbeing Practitioner Long Term Health Conditions. This is an exciting opportunity to be part of an innovative service, working with adults aged 16+ within the framework of the Improving Access to Psychological Therapies (IAPT) Programme.

You must have full right to work in the UK as we are currently unable to offer working visa opportunities.

Main duties of the job

The successful applicant will work within an IAPT Service with a well-established Long Term Health Conditions Pathway. This role may be of interest to a qualified PWP who has completed the LTC top up training and who enjoys working with this client group. The role provides an opportunity to help develop the pathway further, improve upon existing pathways and links with local physical health services and expand the range of options available to those accessing the service. 

You will be working in collaboration with the Locality Managers and Clinical Leads, assisting with waiting list management for long term health condition referrals and liaising with staff to ensure timely transitions from referral to treatment. The post holder will offer line management to Psychological Wellbeing Practitioners working into the LTHC Pathways.

For more information on this post please contact us on enquiries@impactonteesside.com. 

Closing date for applications: Wednesday 23rd November 2022

Interviews: Tuesday 29th November 2022


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