If you are aged between 13-18 years and attend one of our partnership colleges or schools then you may be able to access our service confidentially by answering a few simple questions through the following Request for Help link.
If we are not in your school, please do not worry. We have a range of self-help resources available on our website. Alternatively, you can contact SPOC on 0300 013 2000 who will signpost you to the most relevant organisation or service.
If you are a parent or carer worried about your child’s mental health please contact us.
If you would prefer to speak to somebody first then please call our team on 0800 038 5756.
It gives children and young people easy access to an online community of peers and a team of experienced counsellors.
Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.
We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.
Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.
Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.
This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.
If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.
This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.
This policy will be reviewed and updated versions will be posted on the website.
If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.