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Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North East region. We are working in partnership with Insight Healthcare and Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service. 

Senior Administrator

We are looking for an experienced administrator to join our existing admin team in a Senior position.

You will support the Lead Administrators in the delivery of an efficient administrative support service to Impact on Teesside. This will include assisting with the day to day running of the administration team by producing rotas to ensure the workload is efficiently covered, assisting with training and support of the admin team, and liaising with Leads to highlight and problem any potential issues with processes and procedures. You will also line manage a small team with support from the Lead Administrators.

Alongside your senior responsibilities, you will deal directly with people contacting the service and provide admin support to the team of therapists. You will also assist in providing an efficient appointments administration service by assigning appointments for new patients to the service. You will be the point of contact for referral and first appointment telephone enquiries and any other duties relating to the referral or appointment booking process.

You should have an NVQ Level 2 in Administration/Business subject, and a good understanding and experience of working with database systems. Computer literacy is essential as you will be expected to input information onto a clinical database.  

This position will be based at our Redcar office within Redcar & Cleveland Leisure & Community Heart. Hours of work will be 3 days 9am-5pm and 2 days 12pm-8pm, with flexibility required to cover periods of holiday and sickness.

Contract: Full Time 37.5 hrs per week

No. of positions: 1

Location: Redcar

Salary: based on £21,500 per annum

Please download and complete the application and email to: info@alliancepsychology.com

Closing date for applications: Midday Monday, 27th September 2021

Interviews will be held: Thursday, 30th September 2021


Team Administrators

 We are looking for experienced administrators to join our existing admin team. 

As a front-line member of this team, you will deal directly with people contacting the service and provide admin support to the team of therapists. You will also assist in providing an efficient appointments administration service by assigning appointments for new patients to the service. You will be the point of contact for referral and first appointment telephone enquiries and any other duties relating to the referral or appointment booking process. 

The ability to work both independently and with direction is a necessity; experience of the patient management system IAPTUS would be advantageous. 

You should also have an NVQ Level 2 in Administration/Business subject, and a good understanding and experience of working with database systems. Computer literacy is essential as you will be expected to input information onto a clinical database. 

Contract: Full time, 37.5 hours per week

No. of positions: 3

Location: Redcar

Salary: Based on £18,525 per annum

Please download and complete the application and email to: info@alliancepsychology.com

Closing date for applications: Midday Monday, 27th September 2021

Interviews will be held: Thursday, 30th September 2021

Self Help Resources

Take a look at some of the websites and apps that can support you.

Start your Journey

https://www.nhs.uk
https://www.investorsinpeople.com
https://www.livingwage.org.uk

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