I Need Help Now

Covid-19 Support

We’ve been closely following the developing situation of the coronavirus (COVID-19) pandemic and adapting to the guidelines provided by the UK Government and the NHS.

To keep our clients and team members safe, we have implemented the following until further notice:

  • If you would like to make a referral, we encourage you to use our online self-referral form
  • Our Administration team will be answering incoming phonecalls between 9am-5pm Monday to Friday, and will be responding to all voicemails.
  • All our assessments are now taking place over the telephone.
  • All our therapy sessions are now taking place over the telephone or via video call.

We would like to thank you for your support and understanding as we continue to navigate these challenging and uncertain times. We will keep this page updated with any changes to our guidance or service details.

Crisis Organisation Contacts

We are not a crisis service, so if you need help right now or you feel at risk of harming yourself, please contact one of the below for support:

  • Call Samaritans free on 116 123 (24/7 support)
  • Text SHOUT to 85258 for free support via text (24/7 support)
  • Contact your GP

Coronavirus Information Sources

For the latest information about COVID-19, visit the following websites:


We also have an extensive Self Help resources available on our website which you may find useful during this time.

Self Help Resources

Take a look at some of the websites and apps that can support you.

Start your Journey

https://www.nhs.uk
https://www.investorsinpeople.com
https://www.livingwage.org.uk

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.

Our full GDPR and Data Processing policy for customers can be found by following this link: Link to GDPR Policy